Technical Department

Technical Calls - All Products
• Background electrical 		OFFICE - 352-861-3408
CELL - 352-572-9123
NEXTEL - 162*31523*9
Field Service Technicians
 Cell   (352) 266-5419
Field Service Technicians
 Cell  (352) 615-6756
Field Service Technicians
 Cell  (352) 615-9879
Field Service Technicians
 Cell  (352) 615-9976
After Hours Technical Support
Technical Support is available Monday - Friday,
8:00AM - 7:00PM Eastern Standard Time,
except on weeks with holidays where our
hours will be 8:00AM - 5PM Eastern Standard Time.
If you are calling during our regular business
hours and don't get an answer, please leave a
message and one of our technicians will
return your call as promptly as possible.
For Truck Down Emergencies that occur
after normal business hours
please call the Truck Down pager.
 Toll free
1-800-627-5050
Truck Down Pager
(352) 506-0911 
Technical Supervisor
• Coordinates technical calls and field service repairs
• Backup Warranty Supervisor 		OFFICE      352-861-5919
CELL          352-572-8525
NEXTEL    162*36*31896
Technical Calls - All Products
• Background aerial products 		OFFICE      352-861-6830
CELL          352-274-8038
NEXTEL    162*315684*13
Technical Calls - All Products
• Background electrical 		352.861.3635
352.572.8300
162*36*30991
Technical Calls - All Products
• Background Bronto Products 		OFFICE       352-861-3518
CELL          352-572-8297
NEXTEL      162*36*30976
Technical & Warranty Calls - All Products
• Warranty questions & authorizations
• Background Red Deer manufactured products 		352.861.3559
352.438.4163
162*34187*11
Technical Calls - All Products
• Warranty questions & authorizations
• Background mechanical 		352.861.3604
352.342.4853
162*34187*24

Training Department

Training Manager
Department Administrative Assistant Schedules
all Familiarization and Factory Training 
 OFFICE      352.861.3612
FAX             352.237.2999
EMAIL         jdudley@e-one.com
Aerial Familiarization Training
 OFFICE      352.861.3549
CELL          352.572.8521
ARFF & Industrial Familiarization Training
 OFFICE      352-861-3678
CELL          352-274-4880
Bronto Familiarization Training
 OFFICE       352-861-5907
CELL           352-615-1412
Operational Training
 OFFICE      352.861.3227
CELL          352.572.8299

Warranty Department

Warranty Supervisor
• Warranty policy & claims questions
• Warranty authorizations 
• Extended warranty quotes
• Backup Technical Supervisor 		OFFICE         352-861-3474
CELL            352-266-1782
NEXTEL      158*117*57209
Warranty Administrator
• Claim & policy satus
• Warranty claims log requests
• Apparatus warranty registrations 		352.861.3603
E-ONE Europe
• Technical calls & field service repairs
• RNLAF warranty administrator 		TEL    +31(0)651898400
E-Mail  cvanes@e-one.com